Terms & Conditions
Rock I.T.
Information Technologies Consulting & Solutions




I hereby authorize RockIT Technologies to operate client equipment for purposes of diagnosing inspection upgrading, or transporting to and from a RockIT authorized repair facility at my risk. I understand that RockIT will not be liable for damages resulting from loss of data, profits, use of products or for incidental or consequential damages. Customer acknowledges that data loss is possible. I understand that said equipment is not insured or protected to the amount of the actual cash value therefore or otherwise by RockIT in case of theft, fire, or vandalism while the equipment remains with RockIT. NSF checks are subject to a $25.00 processing fee.

All merchandise sold as “new” carries 1-year manufacturer warranty unless stated otherwise. (CPUs) and all fans excluded) Used equipment and service repairs carry a 30-day warranty only. A 20% restocking fee will be issued for any “non-defective” merchandise returned after 10 days. There is a minimum diagnostic/bench fee of $39.00 No credit or refunded will be issued after 10 days of original receipt. All returns must have CABLES, PARTS, MANUALS, ORIGINAL PACKAGING and Original Receipt. Any equipment left in our facility for more than 30 days will automatically become property of RockIT to resell, refurbish, or “part-cut”. Regarding Game Consoles, iPods, MP3 Players, PDA’s RockIT will not be held responsible for any cosmetic damage such as pry marks, bend marks, scratches. When we affect a repair on your equipment, the manufacturer’s warranty will become void! By turning over equipment to RockIT, you agree to these terms. [No Exceptions.]


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